CERVIDIO
Privacy Policy
Last Updated: March 7, 2026
⚠️ Important Notice:
This Privacy Policy explains how Cervidio Media Labs collects, uses, and protects information when you interact with our website or communicate with us regarding our services. By accessing or using our website, you agree to the practices described in this Policy.
We recommend reviewing this document carefully to understand how your information may be handled.
Introduction
Cervidio Media Labs ("Company", "We", "Us", "Our") operates the website cervidio.com and provides digital services primarily focused on businesses within the food and hospitality industry.
We respect the privacy of every visitor who accesses our website or communicates with us regarding our services. This Privacy Policy explains how we handle information that may be shared with us during these interactions.
This Policy forms part of our overall Terms and Conditions governing the use of our website and services.
Company Information
Legal Business Name: Cervidio Media Labs
Business Registration: Registered under Udyam (MSME), Government of India
Business Location: Kolkata, West Bengal, India
Website: cervidio.com
Information We Collect
Cervidio Media Labs does not collect personal information directly through forms, account registrations, or automated data collection on the website.
Our website is designed primarily as an informational platform describing our services and providing direct communication options.
Visitors may choose to contact us through the following channels:
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Phone calls
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WhatsApp
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Email links (mailto)
If you choose to communicate with us through these channels, you may voluntarily provide information including but not limited to:
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Name
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Phone number
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Email address
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Business name
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Business requirements or project details
Such information is provided voluntarily by the user through external communication platforms and is not automatically collected by our website.
Collection Principles
Cervidio Media Labs limits the collection of information to only what is reasonably necessary to:
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respond to inquiries
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discuss project requirements
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provide professional services
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maintain communication with clients
We do not request unnecessary personal data from website visitors.
Use of Information
Information voluntarily shared with Cervidio Media Labs may be used for purposes including:
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responding to inquiries and communication requests
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providing consultations and service proposals
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executing client projects
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maintaining professional communication with clients
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improving our service delivery
We do not sell or rent personal information to third parties.
Payments and Financial Information
Cervidio Media Labs does not process payments through the website.
Payments for services are arranged after consultation with clients through methods such as:
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Bank Transfer
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UPI
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Cash
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Razorpay UPI Mandate (for recurring website management services)
Any financial transactions are processed through external financial institutions or payment service providers. Cervidio Media Labs does not store sensitive payment information on its website systems.
Third-Party Platforms
Communication and service execution may involve the use of third-party platforms including but not limited to:
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WhatsApp
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Email service providers
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Social media platforms
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payment gateways (for service billing)
These platforms operate under their own privacy policies. Cervidio Media Labs is not responsible for the data practices of such third-party services.
Data Security
We take reasonable precautions to protect any information shared with us during communication or service engagement.
These precautions may include:
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secure communication practices
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restricted access to client information
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responsible data handling
However, no method of internet transmission or electronic storage is completely secure. Therefore, absolute security cannot be guaranteed.
Data Retention
Information shared with Cervidio Media Labs will only be retained for as long as necessary to:
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fulfill service obligations
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maintain professional records
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comply with legal requirements
Once information is no longer required, it may be securely deleted or archived.
Third-Party Links
Our website may contain links to third-party platforms or services.
Please note:
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we do not control these websites
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we are not responsible for their privacy practices
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users should review the privacy policies of those platforms
Children's Information
Our services are intended for business owners, organizations, and professionals.
Cervidio Media Labs does not knowingly collect personal information from individuals under the age of 18.
Changes to This Privacy Policy
Cervidio Media Labs reserves the right to update or modify this Privacy Policy from time to time.
Any changes will be reflected on this page with an updated Last Updated date.
Continued use of the website following such updates constitutes acceptance of the revised policy.
Contact Information
If you have questions regarding this Privacy Policy or our data practices, please contact us!
© 2026 Cervidio Media Labs. All rights reserved.
Registered under Udyam (MSME), Government of India.
Support Hours
Mon - Fri: 6pm - 10pm
Sat - Sun: 10am - 10pm
